Client Notes

How to add or delete client notes in the client profile.

Will Patterson avatar
Written by Will Patterson
Updated over a week ago


Within every Client Profile is the ability to add or delete specific Client Notes. Use this to enter private text or a file attachment that will be date stamped and saved to the individual Client Profile. There are two sub-sections to the client notes area, Medications, and Allergies, which you can use to track per individual when applicable. Client notes (all sections), like Scheduling Alerts, are internal only and are only visible to staff members who have access to client profiles.

Client Notes are commonly used for:

  • Color formulas

  • Client preferences

  • Photos

  • Documents and files

  • Progress notes

*Must have the “View Client Notes” privilege enabled to view notes in a client’s profile.

Adding a Client Note

*Must have “Create and Modify Client Notes” enabled in privilege groups to add or edit a client note.

  1. Open the customer's Client Profile.

  2. Type in the desired text in the Client Notes section.

  3. Upload a file (optional).

  4. Click Save.

Deleting a Client Note

  1. Hover your mouse over the box of text to delete.

  2. Click the trash can icon that appears on the right.

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