Appointment Checkout

Steps on how to complete appointment checkout.

Will Patterson avatar
Written by Will Patterson
Updated over a week ago


Checking out an appointment on Boulevard is generally done after the service is provided; ideally the same day of the appointment or soon thereafter. Checking out an appointment ensures that the service provider gets paid, the customer gets charged, and the appointment details get added to the client history and business reports.

For more info on how to check out appointments using the Boulevard Professional app, check out Mobile Checkout.

For more info on how to check out appointments using the Boulevard Duo payments hardware, check out Boulevard Duo: Checkout.

General Appointment Checkout

  1. From the calendar, single-click the appointment to be checked out

  2. In the bottom right corner, click Checkout

    NOTE: You may need to click "Mark as Confirmed", "Mark as Arrived", etc. until "Checkout" appears.


  3. Review and make any needed adjustments to the services, prices, and products.

  4. If you wish to Prebook a future appointment, do this now using the buttons on the left.

  5. Apply the payment source(s).

  6. Click Charge.

  7. Add an optional message on the receipt, then click Done.

NOTE: To help reduce fraud and support chargeback cases, billing zip codes are required for transactions when a card is not present or you want to store a card on file.

Price Adjustments

From the Checkout window, you can optionally change a price or add products/gratuities. Using the icons to the right of the checkout window, you can Adjust Price or Add Discount. Click Update once the new price is correct. A discount or adjustment is reflected in the new Total.

Multiple Payment Sources

You can apply several payment sources to a single order. For example, cash can be applied and the remaining balance can be split up across multiple credit cards or an "Other" payment source such as a credit voucher. Cash should be applied first.

Applying Cash

  1. Click the Cash button at the bottom of the window.

  2. Enter the amount of cash applied.

  3. Click Charge Partial and the cash applies to the total.

Applying Credit

  1. Select the card on file.

  2. Add a new card, or specify a different amount to be charged.

  3. Click Charge to finalize the checkout.


You can now select if you'd like the customer to be emailed a receipt, and can enter an optional one-time personal note to show on the customer receipt. Click Done to exit the window. Your appointment is now checked out. The color of the appointment fades darker and a small dollar sign icon appears in the top right corner of the window.

Additional information about receipts can be found here.

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