Overview
A prebooked appointment is defined as a future appointment that is scheduled during the same calendar day of a client's service. Boulevard updates the prebook % stat in 15-minute increments or less. Please note that if a client prebooks an appointment and then cancels it the appointment still counts towards the prebook % stat.
Prebooking a Future Appointment
Go to the Checkout screen.
On the left, click Prebook to choose a date in the current calendar view or 4w, 6w, or 8w for convenient jumping ahead that amount of weeks.
Now in the New Appointment window, add the service(s) and click Select Time.
Click on the new desired date and time on the calendar and then Done.
Select if you want the client to receive an emailed confirmation, and then Complete Booking.
With the prebooked appointment complete, now expand the Checkout window on the bottom right and fully check out the current appointment.
Prebook calculates the number of completed appointments where clients booked their next appointment on the same day.
For example, if you had 10 appointments today and 5 clients booked their next appointment on the spot, your prebook count is 5, even if they scheduled a total of 7 future appointments.
The Prebooking percentage is calculated as Prebooked Appointments divided by Total Completed Appointments within the selected date range.
A client is considered prebooked if they have a future appointment, which has not been canceled, and it was scheduled on or before the end of the day of their completed appointment.
Ex. If a client visits on 10/22 and does not book their next appointment same day, but already has an existing appointment on 11/22 they will still be considered prebooked.