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Services and Categories

Steps on how to create and manage services and service categories.

Will Patterson avatar
Written by Will Patterson
Updated over a month ago

Overview

Every service that a business provides is assigned to a specific category. When customers are booking online, categories are shown first. Depending on your service menu, organize categories so that services are easily found. Adding and changing services and categories can be done at any time.

NOTE: Services that are already assigned to appointments may not be deleted.

Adding a Category

Each service must be assigned to a Category. Create the Category first if it has not yet been created. From the main business level, click Services > New Category then name the service and click Create Category.

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Adding a Service

From the main business level, click Services > New Service and then enter in and save the specific details. Be sure to add an accurate time duration so that when booked, the correct amount of time is blocked off on the calendar. Please see the separate article on Transition Time and Processing Time.

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Reordering Categories and Services

After you’ve created all the services you offer, Boulevard allows you to organize your services in two different ways: by scheduling orders or by online service menu. Please see below for the difference and how to customize both.

Set Online Service Menu

Selecting the Set online service menu from the menu dropdown allows you to customize the order of the service menu shown during online booking.

NOTE: This is also the order in which services appear in dropdowns when booking from the Dashboard calendar, but does NOT affect the order in which the services are scheduled.

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  1. Select Services to rearrange the order in which the services appear within each individual service category. Drag and drop the service names until they’re in the desired order.

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  2. Make sure to Save Changes when the order is correct in the upper-right-hand corner.

    Reorganize_Service_Menu__updated_individ_service_.png

  3. Select Service Categories to rearrange the order in which the service categories appear. Drag and drop the category names until they’re in the desired order.

    Reorganize_category__drag_.png

  4. Make sure to Save Changes when the order is correct in the upper-right-hand corner.

    Reorganize_Service_Menu__updated_category_list_.png



​Advanced Service Settings

Boulevard supports services that have different prices and time durations depending on who is performing the service. To edit details for services that have individual prices, first, select the location, then Manage > Services > Select the service > Edit Service Details.

By default, all added services are bookable online, however, you can disable this option. For more details about this and other advanced options, see Advanced Service Customization.

For help with pricing updates, reach out to Boulevard Support at support@blvd.co.

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