All Collections
Boulevard Dashboard
Managing Services
Advanced Service Customization: Staff Level
Advanced Service Customization: Staff Level

Steps on how to apply advanced service customizations from the staff level.

Training BLVD avatar
Written by Training BLVD
Updated over a week ago


Every service on Boulevard can be customized to the business or staff member's preference. Customization starts with allowing or disallowing the service to be bookable online. From there, unique customizations can be made to the cost of the service, durations involved, and custom tax rate.

NOTE: Any updates or changes made to service settings including pricing or timing, only reflect on appointments booked after the updates are created. These updates do not reflect on any pre-booked appointments. For support in updating the pricing in pre-booked appointments, contact the Boulevard Support team through Help Chat or by email at

Online Booking Availability

Customizing Services starts with choosing whether or not the service should be available to be booked online. By default, added services are automatically made active for online booking.

To choose if a service should be bookable online, go to Manage Location > Services, select the service, then in the Service Details window check or uncheck "Bookable online".


When unchecked, the service does not appear in the self-booking overlay. It still appears in the business's main service menu and able to be added manually.

Customizing services can be done in two places:

  • Service Details level

  • Staff Profile of an individual person

Make changes at the Staff Profile level if you’re customizing changes for just a few people.

Staff Profile level:

  1. Click Manage, Staff, and the name of the person you wish to customize.

  2. Under their name, click Services.


  3. Find the name of the specific service, then to the right of that service click Customize.

  4. Check the boxes to select or customize values and enter those values.

  5. Click Update Service to save changes.


Saved customizations appear in blue in the Service Details window. All customizations immediately go live and new prices and durations are immediately reflected in the service details and on the self-booking overlay.

Did this answer your question?