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Enabling and Disabling Online Booking
Enabling and Disabling Online Booking

Businesses can enable and disable online booking for providers and services.

Will Patterson avatar
Written by Will Patterson
Updated over a month ago

Overview

After an Employee has been added and assigned to a Staff Role, you can choose whether or not that individual can receive bookings online. The same options apply to added services.

IMPORTANT: By default, online booking is active for all staff members, but services have to first be assigned to the staff member.

Online Booking Requirements

Some settings are required before online booking populates:

Enabling/Disabling Online Booking for a Person

  1. On the location level click Manage > Staff

  2. Click the person's name to open up their individual Staff Profile

  3. Scroll down and check or uncheck the 'Bookable online' box

Employees who have been disabled for online booking no longer appear on the customer self-booking overlay and are not able to be booked online. However, they remain active and still appear on the calendar, and can be manually assigned to appointments.

NOTE: Staff enabled as 'Assignable' can be booked internally for the assigned service. Staff enabled as 'Bookable online' can be booked using the self-booking overlay if they have a schedule set.

Enabling/Disabling Online Booking for a Service

  1. On the location level click Manage > Services

  2. Click the specific service to open up the Service Details

  3. Directly under the service name check or uncheck the "Bookable online" box

A service with this box unchecked no longer appears on the customer self-booking overlay and is not bookable online. It still appears as an available service at the business and can be manually added to appointments.

NOTE: Service Providers listed on the self-booking overlay are first by price highest to lowest, then if multiple providers share the same price it lists those providers alphabetically. This isn't something that can be re-arranged at this time.

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