Overview
Service modifiers are unique options meant to enhance or customize a service. They can be a way to upsell or simply add additional detail to a Service booking. Service Modifiers can be included in the service at no cost or an additional cost.
Examples:
For a massage, clients can select which essential oil they’d like
For a haircut, clients can specify their Hair Length or texture
For a facial, clients can specify their skin dryness
Boulevard allows you to customize the cost and duration of service modifiers in addition to grouping these modifiers. There is also an advanced settings option, which provides the ability to set an internal cost as well as processing, finishing, and transition times.
NOTE: This is a similar concept to Add-On Services. Add-On Services are more powerful because they operate as a separate service with reportability, voucher redemption, customizable service providers, resources, and a view on the calendar. For more information on Add-On Services, see this support article.
We do not recommend having both modifiers AND Add-On Services attached to the same service because it clutters the client’s online booking experience with too many options.
Setup Service Modifiers
Navigate to the Services tab of your Manage Business settings.
Select the name of the service you would like to set modifiers for.
Within this Service Details window, select Options (next to Overview).
Select Create New Group and enter a “Group Name” and “# of options required to book.” Groups are used to organize modifiers during booking and checkout.
Select Add Modifier and enter the Name of the modifier, a description (optional), pricing, and timing. Selecting Advanced gives you the option to enter an Internal Cost or any Advanced Timing (Processing/Finishing/Transition).
Select Add Modifier to set up each of the modifiers for the service.
Repeat this process for each service that has modifiers.
NOTE: There is a character count limit of 225 characters for the descriptions of modifiers.
Booking a Modifier from the Dashboard
Within the Calendar or Front Desk tabs, select New Appointment and choose the service. Click on the 3 dots to select the Modifiers option.
Choose the modifier and select Update. Complete the booking of the appointment.
Select the appointment to see the modifier displayed under the service. The cost of the modifier is also included in the service total.
Booking a Modifier from the Self-Booking Overlay
After clients choose their desired service, they then have the option to select a modifier. They also see the cost of each modifier when booking.