Overview
Explore Boulevard Academy’s On-Demand Link & Learn sessions — designed to provide in-depth training on the topics that matter most to you. These sessions walk through key features, best practices, and real-world use cases to help you get the most out of Boulevard.
Throughout each session, our Education Team shares expert guidance and answers common questions to help you feel confident navigating the platform. Whether you're looking to streamline operations, improve client experience, or drive more revenue, Link & Learn is here to support you.
Browse the available sessions below and learn at your own pace. Stay tuned for future live training opportunities from the Boulevard Education Team.
For on-demand product training, check out our Navigating Boulevard Academy article.
On-Demand Topic-Focused Sessions
Topic | Details | Recording Link |
Enhancing The Client Experience with AI | AI is changing the game in beauty and wellness, and it’s just getting started. From intelligent scheduling to fast follow-ups and personalized client experiences, AI is unlocking new levels of efficiency and revenue for modern businesses.
In this webinar, we’ll dive into how Boulevard businesses are using AI to work smarter, not harder, amplifying team performance and creating unforgettable client journeys. You’ll get real-world success stories, pro tips, and a fresh look at how smart tech frees you up to focus on what matters most: delivering exceptional care that keeps clients coming back.
You’ll learn: - Where AI is making the biggest impact in day-to-day operations - How to strengthen the human side of client care while using automation - Practical ways to integrate tech while keeping your brand’s personality front and center | |
Mid-Year Product Recap: Discover What’s New in 2025! | This power-packed session walked through all the latest features, enhancements, and updates we’ve released so far in 2025! Whether you’ve been following along or need a quick catch-up, this is the perfect opportunity to explore everything your business can now take advantage of.
We covered: ✅ New tools and features released since January ✅ Enhancements that improve daily workflows ✅ Hidden gems you might’ve missed ✅ Tips to get the most out of your platform | |
Beyond the Basics: Custom Reports & Top KPIs in Boulevard | Are you getting the most out of your Boulevard reports? Join us for an expert-led webinar where we’ll walk you through the essential reports every business should be using and share best practices for building custom reports that give you real, actionable insights. | |
Advanced Charting 101: Smarter Documentation + A Sneak Peek at What’s Next | View Advanced Charting 101: Document Smarter, Not Harder + A First Look at What’s Next, a session designed to help you streamline your charting process while getting an exclusive preview of upcoming features that will take your workflow even further.
In this session, you'll learn: ✅ Best practices for efficient, accurate, and compliant charting ✅ Time-saving tips and tools you might not be using yet ✅ How to customize chart templates to fit your service flow ✅ A sneak peek at exciting new features coming soon—and how they'll enhance your day-to-day
Whether you're a seasoned provider or just getting familiar with advanced charting tools, this session will leave you feeling confident, efficient, and ready for what’s next. | |
Managing Membership Cancellations with Confidence | With the FTC’s Click-to-Cancel rule going into effect on May 14, businesses must ensure that canceling a membership is as simple as signing up. In this webinar, we’ll cover:
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Unlocking Boulevard Capital – Everything You Need to Know | Explore Boulevard Capital and its benefits, including how Boulevard Capital works, who qualifies, and how you can leverage it to maximize growth.
What you’ll learn: ✅ A deep dive into Boulevard Capital and its features ✅ Eligibility requirements and how to get started ✅ Best practices for making the most of your capital access
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Grow Your Client Base & Keep Them Coming Back | Learn how to grow your client base and boost retention with referral programs, promotions, and automated marketing in this webinar packed with actionable strategies for long-term success. | |
Mastering Boulevard's Custom Reports | Learn and master your custom reporting skills!
During this webinar, we tackled some of the most challenging reporting questions submitted by Boulevard businesses and walked through step-by-step solutions.
Explore how to build and structure custom reports tailored specifically to your business needs. | |
Building Loyalty through Tailored Memberships & Packages | Discover how to structure memberships and packages that align perfectly with your business while maximizing customer loyalty. In this session, we’ll explore the strategies behind crafting offerings that resonate with your audience and boost retention. | |
Maximizing Gift Cards and Holiday Promotions with Boulevard | Learn how to promote gift cards through your website effectively, create eye-catching seasonal offers, and leverage Boulevard’s powerful Marketing Suite to send targeted email and text campaigns. Plus, we’ll show you how to track your results using built-in reporting tools. | |
Mastering Reports - [Retention Edition] | Looking to gain a clearer understanding of how to leverage retention reports? This webinar will equip you with the tools to make informed decisions, drive business growth, and enhance customer loyalty. Join us for Mastering Reporting – Retention Edition, a comprehensive session designed for owners eager to unlock the full potential of retention data. | |
Seasonal Marketing: Strategies for Holiday Campaigns | Uncover the secrets to creating impactful holiday marketing campaigns. Discover best practices for engaging your audience, maximizing your reach, and driving results during the busiest time of the year. From crafting compelling messages to navigating consent imports, we’ll equip you with all the tools you need to make your seasonal marketing successful! | |
Strategies for Boosting Revenue with Add-Ons Featuring Boulevard's Best | Explore how to effectively incorporate add-on services that enhance client experience and increase transaction value. Whether you're new to these concepts or looking to refine your existing approach, this webinar equips you with actionable tips to help your business thrive. | |
Mastering SMS Text Marketing | Learn how to harness the power of SMS for maximum impact. You’ll leave with the knowledge and confidence to start boosting your business with SMS marketing right away. | |
Mastering Reports | Discover how to build unique reports using predefined templates that offer the performance insights you need. Make real-time changes and view results instantly. | |
Preparing for Growth: Essential Steps for Business Expansion | Are you ready to evaluate whether your business is prepared for expansion?
Join our Education team for an in-depth webinar where we will explore various strategies to assess your current business operations, financial health, and market position. This session is ideal for business owners and managers who are on the brink of growth and want to ensure a smooth, efficient, and profitable expansion.
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Unlock the Power of Text Marketing with Boulevard | In this session, we covered how to: | |
HIPAA Compliance for Medspas | Education Manager, Skya, provides an in-depth webinar where she explores key topics such as navigating and signing your Business Associate Agreement (“BAA”) within Boulevard, setting up the appropriate permission groups to manage staff access effectively, and implementing best practices to uphold HIPAA compliance standards. | |
Clients & Audiences | How to use segmentation to optimize marketing campaigns | This session delves into Boulevard's audience builder to guide you through strategies to effectively segment your audience for one-time blast campaigns. | |
Measuring Membership Health and Accelerating New Member Acquisition | This membership-focused session offers practical tips and actionable insights that will transform the way you approach membership management.
Whether you’re a seasoned membership professional or just getting started, this session is designed to equip you with the knowledge and tools needed to measure membership health accurately and create successful member acquisition strategies. |
