The Appointment Metrics report is filterable by referral source and client visit status, and details by the individual service provider:
Hours Scheduled - published work hours
Hours Booked - hours spent on booked appointments
Percent Booked - hours booked divided by hours scheduled
Appointment Count - number of appointments
Staff Request - appointments that were marked as requested
Self-booked - appointments that were booked online by clients
Day-of Booked - appointments booked and performed on the same day
New Clients - clients new to the business
New Clients (Requested) - new clients that requested the service provider
New Clients (Non-Requested) - new clients that did not request the service provider
Example Appointment Metrics Report
