Overview
The Appointment Bookings report gives you a detailed look at all appointments booked within a selected date range. It’s a quick way to see when bookings are happening, spot trends over time, and track the impact of things like promotions or seasonal shifts.
Who is this report for?
This report is ideal for business and location managers who want to get a better handle on scheduling trends and booking volume.
When should you use it?
To understand when bookings are coming in — helpful for identifying busy seasons or slower periods.
To evaluate the impact of marketing efforts, filter by the timeframe of a campaign and see if bookings increased.
💡 Pro Tip: This report filters appointments based on the date the appointment was booked, not the date it occurs.
What you'll see in the report
Metric | Definition |
Location Name | The name of your business location |
Client Name | The full name of the client who booked |
Staff Name | The staff member assigned to the appointment |
Booking Source | How the appointment was booked (Dashboard or online) |
Client Type | Whether the client is new or returning |
Booked On | The date the appointment was booked |
Appointment Date | The date the appointment is scheduled to happen |
Service Name | The service that was booked |
Appointment State | Current status: Booked, Confirmed, Arrived, Active, Canceled, or Final |
Canceled On | If canceled, the date it was canceled |
Cancellation Reason | The reason the client or business canceled the appointment |
List Price | The listed price for the service booked |
Appointment Count | The number of appointments, useful for grouping by staff or location |
Service Count | The number of services, especially helpful when multiple services are booked in a single appointment |