Boulevard uses a third-party tool called FullContact to auto-populate social media profile links (like Facebook, Instagram, Pinterest, LinkedIn) into the "About" section of Client Profiles.
This section only appears in the Client Profile if social links are available for each client.
What's changing?
Due to Meta's privacy limitations, FullContact can no longer access Instagram and Facebook data. This means that Boulevard can no longer auto-populate information for Facebook or Instagram into Client Profiles.
Since this feature is no longer offering its intended value, and this social data is no longer accessible, we will be removing the "About" section with social links from Client Profiles, starting March 24, 2025.
How can I capture social media information for my clients?
If capturing social media information for a client is important to your business, you may input their social media links into Client Notes within the Client Profile, or use tags to indicate Influencers.