Overview

Social media is an important tool to help potential clients discover your business. With Boulevard’s Facebook & Instagram Book Now app, you can easily add a “Book Now” button to both business pages that will launch your self-booking widget where clients can get their appointment on the books.

*Essentials Customers: To utilize the Facebook & Instagram Book Now app, reach out to support@blvd.co to upgrade your subscription today. If you attempt to setup the integration directly through Facebook or Instagram, and you do not install the app in your Boulevard dashboard, the Book Now button will appear on your social media site but will not work.

Things to Note

  • To connect Boulevard to your Facebook business page and business Instagram account, you'll need to have these both connected in Business Manager on Facebook. You can find out how to do that here.

  • Your Facebook page must be a Business account.

  • Your Instagram account must be a Business account. If you have a 'Creator' account, you'll need to switch this to 'Business' in order to use the booking button process below.

  • If you’ve used Boulevard’s APIs to create a custom booking experience, the Book Now button will only open Boulevard’s standard booking widget.

Setup from Boulevard

If you setup the integration through Boulevard, you don’t need to go into your Facebook or Instagram pages to finalize the setup.

  1. Navigate to the Apps tab of your Manage Business settings.

  2. Install the Facebook & Instagram Book Now app.

    App_in_Boulevard.png
  3. Select Connect Social App. Note that you must first login to your Facebook Business Manager account.

    Screen_Shot_2021-07-26_at_9.40.36_AM.png
  4. If you are already logged into Facebook, select Continue. Select Log into another account if you’d like to connect a different account.

    Screen_Shot_2021-07-26_at_9.40.54_AM.png
  5. Select Continue to grant Boulevard permissions.

    Screen_Shot_2021-07-26_at_9.41.21_AM.png
  6. Choose the Business Manager account where you manage business assets like Facebook Page, pixel and catalog and select Continue.

    Screen_Shot_2021-07-26_at_9.41.36_AM.png
  7. Choose the Facebook page you want to connect to your website and select Continue.

    Screen_Shot_2021-07-26_at_9.41.45_AM.png
  8. To also add a button to your business’ Instagram page, choose the Instagram business profile and select Continue.

    Screen_Shot_2021-07-26_at_9.41.56_AM.png


  9. Choose the ad account for your business and select Continue.

    Screen_Shot_2021-07-26_at_9.42.09_AM.png


  10. Choose the Facebook pixel to use data from the pixel to understand actions on your website and measure the results of your ads and select Continue.

    Screen_Shot_2021-07-26_at_9.42.22_AM.png
  11. Review the business profiles, accounts, and pixels you’ve chosen and select Continue.

    Screen_Shot_2021-07-26_at_9.42.33_AM.png
  12. Give Boulevard permission to manage the business extension and select Next.

    Screen_Shot_2021-07-26_at_9.42.44_AM.png
  13. You’re all set and your Facebook and/or Instagram accounts will now have a Book Now button that launches your booking widget!

    Screen_Shot_2021-07-26_at_9.43.10_AM.png
  14. Go into your Business Manager account and verify that the Action Buttons are turned on.

    Screen_Shot_2021-07-26_at_9.47.55_AM.png
  15. To remove the Book Now button from your Facebook and/or Instagram pages, select Remove.

    Screen_Shot_2021-07-26_at_9.45.27_AM.png

Setup from Facebook

If you prefer instead to set up the integration through your social media platforms directly, you can follow these instructions. Note that if you setup the integration in this way, you do not need to do the “Setup from Boulevard” steps above.

  1. Navigate to the Apps tab of your Manage Business settings.

  2. Install the Facebook & Instagram Book Now app.

    App_in_Boulevard.png
  3. Then, go to your business’ Facebook page and select Add a Button.

    Screen_Shot_2021-07-26_at_9.48.46_AM.png
  4. Select Book Now.

    Screen_Shot_2021-07-26_at_9.48.56_AM.png
  5. Next you’ll Connect Another Tool to link Boulevard.

    Screen_Shot_2021-07-26_at_9.49.02_AM.png
  6. Select Boulevard.

    Screen_Shot_2021-07-26_at_9.49.13_AM.png
  7. Select Continue to grant Boulevard needed permissions.

    Screen_Shot_2021-07-26_at_9.49.20_AM.png
  8. Confirm the linking by selecting Continue.

    Screen_Shot_2021-07-26_at_9.49.29_AM.png
  9. Confirm the permissions Boulevard requires by selecting Continue.

    Screen_Shot_2021-07-26_at_9.49.38_AM.png
  10. You’re all set and your Facebook account will now have a Book Now button that launches your booking widget!

    Screen_Shot_2021-07-26_at_9.50.12_AM.png
  11. Go into your Business Manager account and verify that the Action Buttons are turned on. If you have an associated Instagram Business page under this Facebook Business Manager account, you will also see it listed here.

    Screen_Shot_2021-07-26_at_9.47.55_AM.png

Setup from Instagram

If you prefer instead to set up the integration through your social media platforms directly, you can follow these instructions. Note that if you setup the integration in this way, you do not need to do the “Setup from Boulevard” steps above.

  1. Navigate to the Apps tab of your Manage Business settings.

  2. Install the Facebook & Instagram Book Now app.

    App_in_Boulevard.png
  3. Then, go into Instagram and open your business’ Instagram profile and select Edit Profile.

  4. Screen_Shot_2021-08-18_at_7.11.40_PM.png
  5. Select Action Buttons.

    Screen_Shot_2021-08-18_at_7.12.16_PM.png
  6. Select Book Now then select Boulevard.

    Screen_Shot_2021-08-18_at_7.12.36_PM.png

    Screen_Shot_2021-08-18_at_7.12.59_PM.png


  7. Login using your Boulevard credentials and authorize the integration.

    Screen_Shot_2021-08-18_at_7.13.37_PM.png
  8. Confirm your Settings by selecting Continue.

    Screen_Shot_2021-08-18_at_7.13.56_PM.png
    Screen_Shot_2021-08-18_at_7.14.17_PM.png
  9. You’ll see that a Book Now button has been added to your page.

    Screen_Shot_2021-08-18_at_7.14.40_PM.png

    .

    Screen_Shot_2021-08-18_at_7.14.54_PM.png

Disconnecting the integration

There are two methods you can follow. You only have to use one of these methods to successfully disconnect the integration.

Disconnecting through Boulevard

  1. Navigate to the Apps tab of your Manage Business settings.

  2. Select Configure on the Facebook & Instagram Book Now app

  3. Select Uninstall.

Disconnecting through Facebook

  1. In your Facebook Business Manager account, navigate to your Connection Settings and find Boulevard.

  2. Click the ellipses menu and uninstall the connection to Boulevard.

    Screen_Shot_2021-08-18_at_7.51.49_PM.png
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