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Selling Membership Plans In-Store & Online

The information in this article is available to customers participating in the Membership & Package builder Beta test.

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Written by Training BLVD
Updated over 2 months ago

Overview

A 'Membership' is a prepaid termed subscription. The individual terms are set by the business, with purchasing clients ('Members') automatically charged based on the term set (e.g., bi-weekly, bi-monthly, monthly, semi-annual, annual). A membership plan can be sold in-store or online.

Selling a Membership In-Store

Memberships being sold in-store can be sold a la carte in a retail-only order or added to an existing order.

  1. In the checkout window, search and add the desired membership.

  2. The term start date defaults to the date of purchase. If the membership is set to default to a billing date in the membership plan settings, the first charge for the plan will occur the day of purchase and all future recurring charges will default to the date set in the plan settings.

  3. Checkout the order as usual.

  4. The client is charged at the beginning of each term. For example, they are charged immediately upon purchasing a membership, and then again once they begin their second term.

Selling a Membership Plan Online

Membership plans are made purchasable online by checking "Online Sales" in the plan settings at the location or business level (Manage > Membership plans or Manage Business > Membership plans).

Once the membership has been made purchasable online, it appears in the self-booking overlay.

Discounting a Membership

When a discount is added to the membership, the discount applies to that order only. To discount an existing membership for each billing cycle going forward, first, cancel the membership and then create a new membership with the discounted pricing in a retail-only order.

Prorating a Membership

To charge a one-time fee prior to a membership term start, you can add a new product such as 'Membership Initiation' or 'Membership Prorate' which can be added and paid for in a standard client transaction. As with all products, this charge would be added to the Products section in the checkout window. This charge is one-time and can be for any chosen dollar amount.

Updating Existing Memberships

To make an update to existing memberships (i.e. price increase) please reach out to support@blvd.co.

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