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Payouts, Fees, and Merchant Activity

Written by Jozlyn Miller
Updated yesterday

This article is designed to help you navigate your payout schedules and review the different options Boulevard offers for receiving payouts. From managing deposits to understanding your credit card fees, this article covers everything you need to know about your payment processing options.

To access your payout schedule, navigate to Manage Business or Manage Location > Payment Processing.

Recent Payouts

The Recent Payouts section provides key details for each payout, including:

  • Payout amount

  • Status

  • Destination bank account

  • Distribution date

  • Payout type

To view additional details, select View Payouts or navigate to the Payout History tab to access a complete record of all payouts. Use the left and right arrows to move between different time periods.

Payout Options

Boulevard offers two payout options to align with your business needs:

  • Two–Business–Day Payouts (Default)

  • Instant Payouts

The Payout Schedule section displays each business day of the week, the configured payout timing for that day, your business’s close-of-day (batch cutoff) time, and an estimated deposit date based on your selected schedule.

Two Business Day Payouts

By default, Boulevard processes payouts on a two–business–day schedule, Monday through Friday, excluding weekends and federal bank holidays (e.g., Labor Day).

Example: Transactions processed on Monday prior to the 11:00 PM ET close-of-day time are deposited into your bank account on Wednesday, minus applicable payment processing fees.

Instant Payouts

The Instant Payout section, located in the top left corner of the screen, allows you to access available funds within minutes when needed. This section displays the amount of funds currently eligible for an instant payout.

To initiate an instant payout:

  1. Locate Instant Payout in the top left corner of the screen.

  2. Check the amount of funds currently eligible for an instant payout.

  3. Select Payout Now and enter the desired transfer amount based on your available balance.

  4. Instant payouts include a 1.75% convenience fee, applied on top of your standard credit card processing fees.

  5. Confirm the payout amount and click Transfer to complete the instant process.

  6. Funds should reach your bank account within a few minutes.

Note: The available balance for instant payouts is calculated based on the sum of your transactions before they settle. Once settled, those transactions are deposited based on your payout schedule.

Daily & Monthly Activity Reports

Your Daily and Monthly Activity reports are designed to help you track and reconcile your payouts (deposits). These two reports work together to give you clear visibility into your transaction activity, credit card fees, and support accurate reconciliation.

For business owners or admins:

  • Navigate to the Manage Business Settings

  • Payment Processing

  • Select the three dots next to the desired location, and this will open your Overview page

For Independent Contractors (ICs) or staff without access to Business Settings:

  • Navigate to your profile icon

  • Select My Settings

  • Select Merchant

  • Select the three dots next to the right

  • Select “ Daily Activity” to review your deposit reports by day or "Monthly Activity" to review your deposits by month.

Daily Activity

The Daily Activity report, located under your Activity tab, shows all transactions for a single day, including any refunds you’ve issued. To generate a report for a specific date, simply click the Download CSV button. The CSV file includes your gross amount processed, fees assessed, and the net amount scheduled for payout.

Monthly Activity

The Monthly Activity report, located under your “monthly activity” tab, provides a comprehensive view of all daily transactions within a selected month. You can export this report at any time during the month or after the month has closed. Like the Daily Activity report, the CSV file includes your gross amount processed, fees assessed, and the net amount scheduled for payout.

Within the Monthly Activity reports, you can access the Transactions report and the Adjustments report. Depending on your fee type, i.e., Fixed Flat or Interchange Plus, the contents of these two reports vary as follows. Refer to the appropriate section based on your fee type.

Fixed Flat

  • Transactions Report: This report provides the sale and fee information for all the transactions for a given month. Click on the “Download Transaction CSV” against the specific month you want to download this report for. Apart from providing the details of the transaction, it shows the total fees charged for a transaction in the “Gateway Fee” field. Please note that it takes up to two days from the transaction date for the Gateway Fee to populate. This fee is calculated based on your merchant processing fee schedule and deducted daily from your deposit. The Interchange Fee field will always be 0.

  • Adjustments Report: This report shows any chargeback fees that you may have incurred for the previous month. It is generated on the 10th of every month, and you are debited separately from your Bank Account. The total amount is shown in the "Adjustments column". Clicking this amount allows you to download the report.

Interchange Plus

  • Transactions Report: This report provides sale and fee information for all transactions in a given month. Click on the “Download Transaction CSV” against the specific month you want to download this report for. Apart from providing the details of the transaction, it shows the pass-through interchange (Interchange Fee field) and processing fees (Gateway Fee field) that were assessed on every transaction. The processing fee is based on your fee schedule, and the interchange shows what the card brands charge for the transaction and is passed on to you. Both these fees are deducted daily from your deposits. Please note that it takes up to two days from the transaction date for the Interchange Fee and Gateway Fee to get populated.

  • Adjustments Report: This report shows any chargeback fees, and passthrough fees such as card network fees, and assessment fees that you incurred for the previous month. It is generated on the 10th of every month, and you are debited separately from your Bank Account. The total amount is shown in the "Adjustments column". Clicking this amount allows you to download the report.

Reminders:

  • Deposit times are approximate

  • Depending on the amount, your bank may hold the deposit for an extra day

  • National holidays extend the length of time between transactions and deposits

Best Practice

If you are using Instant Payouts and reconciling your deposits, we recommend reviewing your Daily Activity report alongside your bank account activity. If there is a difference between the net amount shown in Boulevard and the amount deposited, that variance should reflect the funds that were advanced through an Instant Payout.

Credit Card Fees

We provide full visibility into your credit card processing fees, so you can clearly see what is being charged for each transaction. Card processing fees can be viewed in multiple areas within Boulevard:

1. Sales Summary Report

  • Navigate to Reports > Summaries > Sales Summary.

  • Fee details appear in the final section of the report under Payment Processing. If your location uses multiple merchant accounts (for example, Independent Contractors or staff with their own accounts), each account will be displayed separately within this section.

2. Daily or Monthly Activity Reports

  • Navigate to Payment Processing > Download the CSV file for the desired day or month.

  • Within the report, locate the line items labeled Gateway Fees or Interchange Fees to view the processing fees associated with each transaction.

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