Recurring or standing appointments repeat on a set schedule for a specified or ongoing number of times. Recurring appointments are created by the business only.
**Appointments are set to recur at the time of the new appointment creation. Once an appointment is created you cannot go back and make it recurring.
Create A New Recurring Appointment
Make a New Appointment
Open the appointment details by clicking the icon to expand the window or Edit
Under Date click the box next to This appointment should repeat
Choose the Frequency and Repeat pattern
Click Create Appointment
The appointment will now appear on the calendar with a repeat logo
Once saved, you will be able to view the calendar to verify that the recurring appointments were created.
Important: Conflicts are not currently flagged, so please check each individual appointment for times when they may overlap with another appointment or period of blocked time. You will want to personally move those individual appointments to a time convenient for your client, and also resend a confirmation email before the appointment to notify them of the change for that specific appointment.
**Note: The maximum amount of recurring appointments you can book at one time is 52. You can spread these out over weeks or months, but the system will not allow you to exceed 52 actual appointment bookings at one time.
Cancel A Recurring Appointment
Single-click the recurring appointment on the calendar
Click Cancel Appointment
Select a reason for cancellation
Choose to cancel all future appointments by checking the box, or leave the box unchecked to cancel just the one specific appointment