Boulevard Admins can always manually add appointments, such as when requested by a client or staff member. There are several ways to manually add appointments to the schedule.
Option 1: Directly on the Calendar
Click directly on the desired appointment slot, then select New Appointment or
Click the New Appointment button in the top right corner
Option 2: From Within the Client's Profile
Click the new appointment icon in the top right corner in the individual client profile or
Scroll down through appointment history, and click the rebook icon next to the same type of appointment desired
Remember that any added appointment will now block off that time on the calendar, and it will no longer be available to be booked online. Manually-added appointments will also not have a credit card on file, however, if it's available, you can manually add a credit card at the time of booking.
For more information on adding credit cards, see the article Managing Credit Cards.