Overview
Time can be blocked off through the Boulevard Dashboard and also using the app. When time is blocked off, customers will not see why time is blocked; they will only see that the appointment time is unavailable. Reasons for the time block are only ever viewable by the business.
Time-blocking is best used to block out short periods of time during the day. If entire days are to be blocked off, it's recommended to make the entire shift Unavailable using the Schedule. Common uses of time blockers include:
Work breaks such as lunches, meetings, and personal events
'Padding' a shift to reduce appointment availability
Optimizing a schedule by forcing non-blocked appointment times to be filled first
Creating a New Time Blocker in the Dashboard
Single-click on the calendar where you'd like to block time
Select Block Time
Under "Title", enter in the reason for the time block
Set the duration for the time blocker
If the Time Blocker should repeat, select This event should repeat and choose the frequency if it should repeat for a set number of times, or until a set date.
Click Save. The blocked time will now show on the Calendar.
Creating a New Time Blocker in the App
Tap and hold on the calendar where you'd like to block time
Select Block Time
Under "Reason", enter in the reason for the time block
Set the duration for the time blocker
Click Save
Deleting a Time Blocker
Double click or tap the time blocker on the calendar
Click the trash can icon at the bottom left
Good to know:
When choosing a Reason for a time block, choosing Personal goes against utilization %, choosing Business goes toward utilization % in classic reporting.
You cannot make a block repeat for longer than 1 year.
To edit an existing time block, double click the block to get to the pop-up window where you can make adjustments.