Overview

Time can be blocked off through the Boulevard Dashboard and also using the app. When time is blocked off, customers will not see why time is blocked; they will only see that the appointment time is unavailable. Reasons for the time block are only ever viewable by the business.

Time-blocking is best used to block out short periods of time during the day. If entire days are to be blocked off, it's recommended to make the entire shift Unavailable using the Schedule. Common uses of time blockers include:

  • Work breaks such as lunches, meetings, and personal events

  • 'Padding' a shift to reduce appointment availability

  • Optimizing a schedule by forcing non-blocked appointment times to be filled first

Creating a New Time Blocker in the Dashboard

  1. Single-click on the calendar where you'd like to block time

  2. Select Block Time

    img20190418140658.png
  3. Under "Title", enter in the reason for the time block

  4. Set the duration for the time blocker

    img20190418140741.png
  5. If the Time Blocker should repeat, select This event should repeat and choose the frequency if it should repeat for a set number of times, or until a set date.

    img20190418141011.png
  6. Click Save. The blocked time will now show on the Calendar.

    img20190418141049.png

Creating a New Time Blocker in the App

  1. Tap and hold on the calendar where you'd like to block time

  2. Select Block Time

  3. Under "Reason", enter in the reason for the time block

  4. Set the duration for the time blocker

  5. Click Save

Deleting a Time Blocker

  1. Double click or tap the time blocker on the calendar

  2. Click the trash can icon at the bottom left

Screen_Shot_2018-05-08_at_10_42_43_AM.jpg

Good to know:

    • When choosing a Reason for a time block, choosing Personal goes against utilization %, choosing Business goes toward utilization % in classic reporting.

    • You cannot make a block repeat for longer than 1 year.

    • To edit an existing time block, double click the block to get to the pop-up window where you can make adjustments.

Did this answer your question?