When a deposit lands in your bank account, it's the net result of everything that's moved since your last payout: sales, refunds, tips, financing, fees, and any adjustments. Answering "why is this deposit this amount?" used to mean pulling your Daily Activity report, waiting on a monthly Adjustments report for chargeback and pass-through fees, and doing the math yourself in a spreadsheet. The payments dashboard with payout reconciliation brings everything into a single view: every payout, every transaction that shaped it, and the fees deducted along the way. Now, you can tie a deposit back to the transactions behind it without triangulating across multiple reports and doing the arithmetic yourself.
Finding your dashboard
Go to Manage Business > Location Settings > Payments.
What each tab is for
Overview: Your starting point. A snapshot of instant payout availability, your two most recent payouts plus the next scheduled one, and your ten most recent payout-connected transactions. Use this for the quick "where's my money, when's it coming" check.
Payouts: The full record of every payout event: scheduled, sent, returned, or failed. Use this when you want to see when and how payouts happened, or open a single payout to see what made it up.
Transactions: The full record of every card payment event at your location, including sales, refunds, tips, Buy Now Pay Later, manual adjustments, and instant payouts. Use this when you're reconciling a specific deposit or tracking down one transaction. Also home to In Review, for transactions temporarily set aside.
Payment Methods: Configuration, not reporting. This is where you view and set which payment methods your location accepts.
When, where, and how your payouts happen
Open the Payouts tab to see every payout event.
Each row shows:
Date: When Boulevard initiated the payout to your balance account.
Type: How the payout was processed:
Standard: Deposited within 1–2 business days on your regular payout schedule.
Same day: Processed and deposited the same business day.
Instant: Funds arrive in minutes via real-time transfer, limited to one per day. See Instant Payouts for how to request one and what it costs.
Status: Where the payout is in the process:
Scheduled: Queued to send on your next payout date.
Sent: Boulevard has initiated the transfer to your bank.
Returned: Couldn't be deposited and was sent back, typically due to incorrect account details.
Failed: The transfer was attempted but didn't complete.
Account: The linked bank account the payout went to.
Gross amount, applicable fees, and net payout amount: What came in, what was deducted, and what was transferred.
Note: Sent means Boulevard has initiated the transfer — not that the money has landed. When it actually appears in your account depends on your bank and standard ACH timing.
When is my next payout?
The Payouts tab shows a Next payout amount: what's currently queued for your next scheduled payout, based on transactions that have settled since your last payout closed.
For the timing itself, open the payout schedule from the Overview tab.
It shows, for each day of the week:
Release day: The day your transactions are batched and submitted for payout.
Processing time: How many business days it takes for funds to reach your bank after that release day closes. Business days exclude weekends and US federal bank holidays.
Close of day: The daily cutoff, 11:00 PM ET. Transactions completed after this roll into the next cycle.
Estimated deposit day: When funds are expected to land, based on release day plus processing time.
Bank holidays: Because processing time only counts business days, US federal bank holidays push payouts back. A payout that would normally land Monday will typically land Tuesday if Monday is a federal holiday, and actual timing can shift by about a day around holidays. If a deposit seems late, check whether a bank holiday fell in between.
Understanding what makes up a payout
Open any payout to see the transactions behind it.
In the Transactions tab, each row has three money columns:
Amount: The total transaction amount, including interchange, before fees, Offset credits, or other adjustments.
Fees: The processing fees deducted from that specific transaction, with any Offset client surcharge applied.
Payout amount: What's actually included in a payout from that transaction, after fees and adjustments.
What's in the Fees column? Fees are the processing fees on that one transaction. It is not a catch-all for everything that reduced your payout. Refunds, adjustments, and instant payouts each appear as their own rows in the transaction list, not inside another row's Fees column. When you export, the Fees column breaks out into its components: processing fee, Offset surcharge, multi-merchant fee, and cross-border fee, plus a fee total.
Reading a single transaction line
Date | Reference ID | Client | Type | Amount | Fees | Payout amount | Payout date |
Sep 18, 2026 2:14 PM | 10482 | Jordan M. | Sale | $150.00 | $4.50 | $145.50 | Sep 22, 2026 |
Read left to right: on September 18, Jordan M. paid $150.00 for services. Boulevard deducted $4.50 in processing fees on that transaction, leaving $145.50 — the amount from this sale that's included in a payout. That payout is dated September 22.
A reconciliation shortcut: to tie a specific bank deposit back to the transactions behind it, filter the Transactions tab by Payout date and total the Payout amount column. That total is what was transferred for that payout.
Reference ID is a unique identifier for the transaction (an order ID for sales, or a payout ID for instant payouts). Use it when contacting Support or matching against your own records.
Transaction types you'll see
Sale: A payment collected from a client for services rendered.
Refund: A reversal of a previous charge, returned to the client's original payment method.
Tip: A gratuity added at checkout, separate from the service total.
Buy Now, Pay Later: A financed payment where your location receives the full amount upfront while the financing platform collects installments from the client.
Adjustment: A manual correction applied by Boulevard or your location.
Instant payout: A real-time transfer you requested, which appears here because this list covers all money movement, not just sales.
The Transactions list covers credit card, debit card, Affirm, Klarna, manual adjustments, and instant payouts. It does not include payment types collected outside Boulevard, which is why it won't match your Sales Summary one-for-one.
Seeing your Offset savings
If your location uses Boulevard Offset, the Payouts tab shows Offset savings: the cumulative credit card processing fees covered by your clients at checkout since you enrolled, which lowers your effective rate to roughly 1%.
This is also the clearest place to see Offset working at the transaction level. Where the older Daily Activity report could show a processing fee that looked higher than expected, here you can select an individual transaction to see its Offset summary: how much the client covered at checkout, the net processing fee your business paid, and what was ultimately deposited.
If your location isn't enrolled, you'll see an option to Enable Boulevard Offset. With Offset, you share credit card processing costs with your clients, lowering your rate to approximately 1% for credit card transactions. Additional terms and exclusions may apply.
When a payout doesn't match the transactions in that period
A payout may be higher or lower than the sum of transactions in its window. This usually means funds were held back or released for reconciliation reasons. For example, holding back part of a day's balance to cover a refund landing the next day.
When that happens, the payout summary shows a Reserved amount line. A negative value means the payout was lower than expected because an amount was held back; a positive value means it was higher because a previously held amount was released back into it. This line is what makes the payout summary tie out exactly to the amount transferred.
Refunds and timing
If a card transaction is refunded within 30 minutes of the original charge, the charge is cancelled before it settles. Because there's no money movement, neither the charge nor the refund appears here; there's nothing to reconcile.
If a transaction is refunded more than 30 minutes after the charge, the funds have already moved. The refund is a true reversal, so you'll see both the original charge and the refund as separate rows.
Transactions in review
Occasionally, a transaction is set aside for review. You'll find these under In review in the Transactions tab, showing the transaction date, order number, client, type, and amount.
No action is needed on your part and we'll contact you if we need anything further. A transaction in review is excluded from payouts and from this dashboard's payout figures until it's approved, though the sale still appears on your sales reports for the day it occurred.
Exporting
Use the filters above the table to narrow by date range, transaction type, or amount, or search for a specific transaction. Select Export to download the results for your records or to hand to a bookkeeper or accountant.
The transaction export includes
Date, time, and time zone
Order number and transaction ID
Transaction type and payment method
Amount and transaction total
A full fee breakdown (Offset surcharge, processing fee, multi-merchant fee, cross-border fee, and fee total)
Payout amount and payout date
Seller
Card details (cardholder name, brand, last four, type, and whether the card was present)
Notes
If you manage more than one location
Every payout carries a payout descriptor (a fixed identifier tied to one location's merchant account that appears in the deposit description on your bank statement). If several locations deposit into the same bank account, the descriptor tells you which location a given deposit came from.
Each payout also has a trace ID (a unique number for that one transfer, which your bank can use to identify it). The descriptor tells you which location; the trace ID identifies which payout.
FAQ
How is this different from my Daily or Monthly Activity report? Those reports show activity inside a date range: gross processed, fees, and net scheduled for payout. This dashboard starts from an actual payout and works backward through every credit and debit behind it, including things the Activity reports don't surface until the following month's Adjustments report. Use the Activity reports to understand a period; use this when the question is "why is this deposit this amount?"
Why doesn't this match my Sales Summary? This dashboard covers card and financing payments plus money movement. Your Sales Summary covers all sales regardless of payment method, including gift cards, account credit, and payment types collected outside Boulevard. See Understanding Reporting Discrepancies.
My deposit still doesn't match. What should I do? Contact Support with the payout date and a specific transaction Reference ID, and we'll help track down the difference.