On launch day, you and your staff will not see any significant change in access or visibility.

These changes are rolling out gradually and may not be live for you yet.

New, fine-tuned control over staff access and actions

We’ve broken up our permissions to more than double the number of settings, so you can make sure your staff have access to the actions and information they need, while limiting the most sensitive abilities to those who truly need it.

Some common requests that can now be supported:

Allow a franchise owner to adjust pricing at their locations without editing the items on the service and product menus
Restrict account credit adjustments, discounting, and loyalty point adjustments to specific roles
Restrict membership voucher and term adjustments to specific roles
Allow service providers to manage their own schedules without managing the schedules of others
Allow a staff member to adjust inventory without granting all manager abilities

For more details on the new settings check out

The new granular permissions glossary
The old to new permission settings mapping below

Business Manager is no longer a permission.

Users with Business Manager permissions on launch daywill be assigned to all locations and granted all granular permissions within the old Business Manager setting to maintain their same level of access

Improved navigation for multi-location businesses

Since the previous business manager and location manager permissions have been broken up into more granular settings, we’ve made it easier to see when you are adjusting settings for a specific location or for the business as a whole. You can now toggle between individual locations and the business settings in the top left menu.

Old to new permissions glossary

For a complete list of new permissions organized by current category, check out the new granular permissions glossary

Old section	Old privilege	New section	New Permission	Description
Business setup	Business Manager	Appointments	Manage resource categories	Staff can add & edit resource categories in Manage business > Resource categories
Business setup	Business Manager	Business setup	Manage business details	Staff can manage business details settings in Manage business > Details
Business setup	Business Manager	Business setup	Manage location list	Staff can view and manage locations in Manage business > Locations
Business setup	Business Manager	Business setup	Manage custom fields	Staff can add and edit custom fields questions in Manage business > Custom fields. Custom fields appear in Client profile & Appointment details
Business setup	Business Manager	Business setup	Manage payouts	Staff can access the payout balance and transfer balance to their merchant account.
Business setup	Business Manager	Business setup	Manage HIPAA Compliance	Staff can manage the HIPAA Business Associate Agreement and PHI settings in Manage business > Security
Business setup	Business Manager	Business setup	View audit logs	Staff can view all audited events and metadata in Manage business > Audit logs
Business setup	Business Manager	Business setup	Manage apps & integrations	Staff can manage apps & integrations in Manage business > Apps & integrations
Business setup	Business Manager	Business setup	Manage staff login settings	Staff can set the inactivity timeout and additional login security measures in Manage business > Security
Business setup	Business Manager	Business setup	Manage client, appointment, & order tags	Staff can add and edit tags in Manage business > Tags
Business setup	Business Manager	Catalog	Manage gift card settings	Staff can manage gift card settings in Manage business > Gift cards
Business setup	Business Manager	Catalog	Assign staff to a service	Staff can assign staff to a service at a location in the Manage location > Service settings
Business setup	Business Manager	Catalog	Manage product categories	Staff can add & edit product categories in Manage business > Product categories
Business setup	Business Manager	Catalog	Packages: View & create	Staff can add packages in Manage business > Packages or Manage location > Packages
Business setup	Business Manager	Catalog	Manage suppliers	Staff can add & edit suppliers in Manage business > Suppliers
Business setup	Business Manager	Marketing	Manage referral program	Staff can manage the Referral program in Referral program
Business setup	Business Manager	Marketing	Modify offers	Staff can add & edit offers in Manage business > Offers
Business setup	Business Manager	Marketing	Manage discount reasons	Staff can add & edit discount reasons for the business, in Manage business > Discount reasons
Business setup	Business Manager	Staff	Manage permission groups	Staff can add & edit permission groups in Manage business > Permission groups
Business setup	Business Manager	Staff	Manage staff roles	Staff can add & edit staff roles in the Manage business > Staff roles
Business setup	Business Manager	Staff	Deactivate staff profiles	Staff can deactivate staff profiles in the Manage Business > Employee settings and Manage location > Staff settings
Business setup	Business Manager Location Manager	Catalog	Edit package details	Staff can edit packages in Manage business > Packages or Manage location > Packages
Business setup	Business Manager, Location Manager	Catalog	Enable or disable membership plans	Staff can deactivate membership plans Manage business > Membership plans or Manage location > Membership plans
Business setup	Business Manager, Location Manager	Client profiles	Block a client	Staff can block a client from the client profile
Business setup	Business Manager, Location Manager	Marketing	Modify referral sources	Staff can add & edit referral sources for the business in Manage business > Referral sources or Manage location > Referral sources
Business setup	Business Manager, Location Manager	Staff	Assign staff permissions & locations	Staff can add and remove staff members from permission groups in Manage Business > Permission groups
Business setup	Business Manager, Location Manager	Staff	Staff profiles: View & edit	Staff can add & edit all staff members. Includes creating new staff, assigning locations, staff roles, permission groups. Includes overview, services, communication, compensation, merchant accounts in the Manage business > Employee settings and Manage Location > Employee settings
Business setup	Business Manager, Location Manager	Staff	Log staff out of Dashboard & Professional App	Staff can log other staff out of the web & mobile applications. In My settings when logged in as a staff member
Business setup	Business Manager, Location Manager	Staff	Staff profiles: View only	Staff can view all staff profile overview tabs. Example, the front desk may want to see the contact info for a staff. In Manage location > Staff settings
Business setup	Location Manager	Appointments	Manage resources	Staff can add & edit resources in Manage location > Resources
Business setup	Location Manager	Business setup	Manage location details	Staff can manage location details settings in Manage location > Details
Business setup	Location Manager	Business setup	Manage hardware settings	Staff can add and edit Duo settings & connect iPad in Manage location > Hardware
Business setup	Location Manager	Business setup	Manage approved IP addresses	Staff can manage the approved IP addresses that other staff can be restricted to, in Manage location > Security
Business setup	Location Manager	Business setup	Manage client notification settings	Staff can manage client notifications settings in Manage location > Client notifications
Business setup	Location Manager	Business setup	Manage client experience settings	Staff can customize the client portal, self-booking overlay, cancellation policy, scheduling rules, conversion analytics in Manage business > Cilent experience
Business setup	Location Manager	Client profiles	Edit loyalty point balance	Staff can edit a client's loyalty point history in the client profile
Business setup	Location Manager	Marketing	Appointment ratings: View only	Staff can view client ratings in Manage location > Ratings
Business setup	Location Manager	Marketing	Appointment ratings: View & reply	Staff can reply to client rating in Manage location > Ratings
Business setup	Location Manager	Marketing	Appointment ratings: View, reply & export	Staff can export the rating list from Manage location > Ratings
Business setup	Location Manager	Marketing	Edit appointment rating notification settings	Staff can adjust internal notification settings in Manage location > Ratings
Business setup	Location Manager	Messages	View usage	Staff can view message usage in Messages, Client notifications, and Marketing
Business setup	Manage "Other" payment types	Business setup	Manage custom payment types	Staff can add & edit other payment types that will appear in checkout. This setting appears In Manage location > Details
Business setup	Manage Billing	Business setup	Manage billing details	Staff can manage business/location billing account, view invoices, billing contact. Found in Manage location > Billing & Manage business > Business details > Billing contact
Business setup	Manage phrases	Business setup	Manage phrases	Staff can add and edit phrases in Manage business > Phrases. Phrases are available in forms & charts, messages, and internal note fields.
Business setup	Payment Processing	Business setup	Merchant account: View only	Staff can view the business/location merchant account info, daily activity, & disputes in Manage location > Payment processing or Manage business > Payment processing
Business setup	Payment Processing	Business setup	Merchant account: View & edit	Staff can add and edit the business/location merchant account info, daily activity, & disputes in Manage location > Payment processing or Manage business > Payment processing
Staff	Clock others in/out	Staff	View time cards for: Everyone	Staff can view all staff time cards in the Time clock view
Staff	Clock others in/out	Staff	Create time cards for: Everyone	Staff can create all staff time cards in the Time clock view
Staff	Clock others in/out	Staff	Clock in/out for: Everyone	Staff can clock themselves and others in & out from the Time clock view
Staff	Edit calendar view	Staff	Sort staff order on calendar	Staff can edit the calendar staff sort order. Includes calendar drag and drop. Dictates the order in which staff members appear on the calendar
Staff	Edit timecards	Staff	Edit time cards for: Themselves	Staff can edit time cards in the Time clock view. Includes adjusting date, time, reason for adjustment, restoring a time card, & voiding
Staff	Edit timecards	Staff	Edit time cards for: Everyone	Staff can edit all staff time cards from the Time clock view. Includes adjusting date, time, reason for adjustment, restoring a time card, & voiding
Staff	Front Desk	Staff	Access front desk view	Staff can access the Front desk view in dashboard
Staff	Manage schedule	Staff	Manage staff schedule	Staff can manage entire staff schedule in Manage location. Includes staff schedule page & quick add from calendar
Staff	Manage Schedule	Appointments	Schedule resources	Staff can add & edit a resource's schedule Manage location > Schedules
Staff	Mobile App	Staff	Access Professional App	Staff can can access the Professional App
Staff	Set Time Block	Staff	Set time blocks for: Themselves	Staff can set time blocks on their own calendar
Staff	Set Time Block	Staff	Set time blocks for: Everyone	Staff can set time blocks for all staff in Calendar view
	Modify Products	Catalog	Edit product details	Staff can add & edit products in Manage business > Products or Manage location > Products
Staff	Web App Access	Client profiles	Add custom client voucher	Staff can add a one-off voucher to a client's profile
Staff	Web App Access	Appointments	View waitlist	Staff can view the waitlist from the Calendar
Staff	Web App Access	Client profiles	Custom field responses: View & edit	Staff can add & edit custom field responses on a client's profile & appointments
Staff	Web App Access	Client profiles	Remove client accommodations	Staff can remove client accommodations in the client profile (price, duration, processing time, transition time)
Staff	Web App Access	Client profiles	Edit suggested products	Staff can add & edit suggested products in the client profile
Staff	Web App Access	Client profiles	Void client vouchers	Staff can void client vouchers from the client profile
Staff	Web App Access	Client profiles	Pause membership	Staff can pause a client's membership in the client profile
Staff	Web App Access	Client profiles	Manage membership sharing	Staff can add & edit others to a client's membership in the client profile
Staff	Web App Access	Client profiles	Edit membership charge date	Staff can edit the next charge date in the client profile
Staff	Web App Access	Client profiles	View membership agreement	Staff can view a client's membership agreement in the client profile
Staff	Web App Access	Client profiles	Gift cards: View, edit & delete	Staff can deactivate gift card in the purchaser's client profile
Staff	Web App Access	Client profiles	Edit client referral source	Staff can add & edit referral sources in the client's profile
Staff	Web App Access	Client profiles	Custom field responses: View	Staff can view custom fields on a client's profile & appointments
Staff	Web App Access	Client profiles	Gift cards: View only	Staff can view gift cards the client has purchased in the client profile
Staff	Web App Access	Client profiles	Account credit: View only	Staff can view account credits in the client profile
Staff	Web App Access	Client profiles	View packages	Staff can view a client's package which includes the order date, location, remaining vouchers, package price.
Staff	Web App Access	Client profiles	View membership	Staff can view client's memberships in the client profile
Staff	Web App Access	Client profiles	Cancel membership	Staff can cancel a client's membership in the client profile
Staff	Web App Access	Client profiles	View client's loyalty program	Staff can view a client's loyalty point history in the client profile
Staff	Web app access	Staff	View time cards for: Themselves	Staff can view their own time card in the Time clock view
Staff	Web app access	Staff	View location notifications	Staff can view notifications for incoming booking line calls, online bookings, and membership cancellations from the navigation bar
Staff	Web App Access	Staff	Manage their own merchant accounts	Staff can apply & manage their own merchant accounts. Includes merchant account details & reports in Staff settings
Staff	Web App Access	Staff	Create time cards for: Themselves	Staff can create their own time card in the Time clock view
Staff	Web App Access	Staff	Clock in/out for: Themselves	Staff can clock themself in & out from the Time clock view
Staff	Web App Access	Staff	Access Dashboard	Staff can access the Dashboard web application
Catalog	Edit Services	Catalog	Customize service details	Staff can customize certain service details at their location
Catalog	Edit Services	Catalog	Edit service prices	Staff can modify the price of services in Manage business > Services
Catalog	Edit Services	Catalog	Assign resources to services	Staff can assign resources to services
Catalog	Edit Services	Catalog	Manage service categories	Staff can add & edit service categories in Manage business > Services or Manage location > Services
Catalog	Edit Services	Staff	Modify their own services	Staff can view & edit their own services in Staff settings.
Catalog	Edit Services	Catalog	Services: View & create	Staff can create services. Manage business > Services or Manage location > Services. Includes service settings, assigning add-ons, modifiers, and product usage.
Catalog	Edit Services	Catalog	Services: View, create & edit
Catalog	Modify Products	Catalog	Enable or disable products	Staff can control whether a product is available to book or add at checkout for this location.
Catalog	Modify Products	Catalog	Edit membership plan prices	Staff can adjust the price of memberships plans in Manage business > Membership plans or Manage location > Membership plans
Catalog	Modify Products	Catalog	Edit package prices	Staff can edit only the price of a package in Manage business > Packages or Manage location > Packages
Catalog	Modify Products	Catalog	Enable or disable packages	Staff can deactivate a package in Manage business > Packages or Manage location > Packages
Catalog	Modify Products	Catalog	Membership plans: View & create	Staff can add membership plans in Manage business > Membership plans or Manage location > Membership plans
Catalog	Modify Products	Catalog	Membership plans: View, create & edit	Staff can add membership plans in Manage business > Membership plans or Manage location > Membership plans
Catalog	Modify Products	Catalog	Packages: View, create & edit	Staff can view, add, and modify existing packages in Manage business > Packages, or Manage location > Packages
Catalog	Modify Products	Catalog	Manage package categories	Staff can add, rename, & remove package categories.
Catalog	Modify Products	Catalog	Manage membership categories	Staff can add, rename, & remove membership categories.
Catalog	Modify Products	Catalog	Edit product prices	Staff can edit the price of products in Manage business > Products or Manage location > Products
Catalog	Modify Products	Catalog	Products: View & create	Staff can add products Manage business > Products or Manage location > Products
Catalog	Modify Products	Catalog	Products: View, create & edit	Staff can add products Manage business > Products or Manage location > Products
Catalog	View Products	Catalog	Membership plans: View only	Staff can view the list of membership plans
Catalog	View Products	Catalog	Packages: View only	Staff can view list of packages
Catalog	View Products	Catalog	Edit product quantities	Staff can edit product quantities in Manage location > Products. Includes receive stock, transfer stock, update usage stock, inventory recount, damage a product, mark for loss & theft
Catalog	View Products	Catalog	Products: View only	Staff can view the list of products
Catalog	View Services	Catalog	Services: View only	Staff can view service menu
Catalog	View Services, Edit Services	Catalog	Enable or disable services	Staff can control whether a service is available to book or add at checkout for this location. Includes Add-ons.
Client Profiles	Deactivate Gift Card	Client profiles	Gift cards: View, edit & delete
Client Profiles	Edit account credit balance	Client profiles	Account credit: View & edit	Staff can edit account credit balance in the client profile
Client Profiles	Edit voucher expiration date	Client profiles	Edit client voucher expiration date	Staff can edit a client's voucher expiration date in the client profile
Client profiles	Merge client profiles	Client profiles	Merge client profiles	Staff can merge client profiles in Clients
Client profiles	Modify client gallery	Client profiles	Images in client gallery: View & edit	Staff can add & edit gallery images in the client profile
Client profiles	Modify client notes	Client profiles	Client notes: View & edit	Staff can add client notes in the client profile
Client profiles	Modify client notes	Client profiles	Client notes: View, edit & delete	Staff can delete client notes in the client profile
Client profiles	Set & edit marketing opt in preferences	Client profiles	Manage client communication preferences	Staff can manage client's text/email marketing & transactional text/email opt-in status within the client profile
Client profiles	View Client Contact Information	Client profiles	Client personal information: View only	Staff can view sensitive client details, including phone, email, address, and birthdate.
Client profiles	View Client Contact Information	Client profiles	Client personal information: View & edit	Staff can view & edit sensitive client details, including phone, email, address, and birthdate.
Client profiles	View Client Gallery	Client profiles	Images in client gallery: View only	Staff can view the gallery images in the client profile
Client profiles	View Client Last Name	Client profiles	Client name: First & last initial	Staff can view a client's first name and the first initial of their last name in client profile
Client profiles	View Client Last Name	Client profiles	Client name: Full name	Staff can view a client's full name in client profile
Client profiles	View Client List	Client profiles	Client list: View only	Staff can view the client list in Clients
Client profiles	View Client List	Client profiles	Client list: View & export	Staff can export the client list in Clients
Client profiles	View Client List	Client profiles	Manage client audiences	Staff can create & modify client audiences in Clients > Audiences
Client profiles	View client notes	Client profiles	Client notes: View only	Staff can view client notes in the client profile
Appointments	Create all appointments, Modify all appointments	Appointments	Everyone's appointments: View, create & edit	Staff can create & modify appointments for all staff in Calendar
Appointments	Create own appointments, Modify own appointments	Appointments	Own appointments: View, create & edit	Staff can create & modify their own appointments in Calendar
Appointments	Create own appointments, Modify own appointments , Create all appointments, Modify all appointments	Appointments	Edit appointment's service duration	Staff can edit service durations of an appointment (base duration, processing time, finishing time, transition time) in appointment details
Appointments	Create own appointments, Modify own appointments , Create all appointments, Modify all appointments	Appointments	Update appointment status	Staff can update the appointment status in Front desk, Calendar, and Pro app. Includes unconfirmed, confirmed, arrived, & active
Appointments	Calendar view only
Appointments	View all appointments	Appointments	Everyone's appointments: View summary	Staff can view appointments for all staff in Calendar. When off, they see only their own.
Appointments	View all appointments	Appointments	Everyone's appointments: View details	Staff can view the details of an appointment in appointment details
Appointments	View all availability	Appointments	Everyone's appointments: View availability	Staff can view availability for staff in Calendar
Checkout	Adjust Price	Checkout	Edit item price	Staff can adjust the price of any item in the cart, including services, products, gift cards, or account credit.
Checkout	Checkout appointments	Checkout	Check out appointments	Staff can check out an appointment
Checkout	Checkout appointments	Checkout	Add products	Staff can add or remove products to the cart at Checkout
Checkout	Checkout appointments	Checkout	Edit product usage	Staff can edit product usage in Checkout and in Appointment details
Checkout	Checkout appointments	Checkout	Add prepaid product units	Staff can add or remove prepaid product units to the cart at Checkout
Checkout	Checkout appointments	Checkout	Add a package	Staff can add packages to the cart at Checkout
Checkout	Checkout appointments	Checkout	Add a membership	Staff can add a membership to the cart at Checkout
Checkout	Checkout appointments	Checkout	Edit membership term date	Staff can adjust the membership term date at Checkout
Checkout	Checkout appointments	Checkout	Skip first voucher term	Staff can skip the first voucher term for a membership at Checkout
Checkout	Checkout appointments	Checkout	Convert service voucher to gift card	Staff can convert a service voucher to a gift card at Checkout
Checkout	Checkout appointments	Checkout	Add a gift card	Staff can sell a gift card at Checkout
Checkout	Checkout appointments	Checkout	Add account credit	Staff can add account credit to the cart at Checkout
Checkout	Checkout appointments	Checkout	Apply "other" payment method	Staff can utilize the "other" payment methods to close a sale at Checkout
Checkout	Checkout appointments	Checkout	Apply offers	Staff can add offers and promos to a cart at Checkout
Checkout	Checkout appointments	Checkout	Add gratuity	Staff can apply gratuity to services and products at Checkout
Checkout	Checkout appointments	Checkout	Apply discounts	Staff can apply discounts in Checkout for products, services, vouchers, memberships, gift card, account credit, & packages
Checkout	Deactivate Gift Card	Checkout	Deactivate gift card	Staff can deactivate gift card in Sales > Orders
Sales	Edit Gift Card Balance	Checkout	Edit gift card balance	Staff can edit gift card balance in Sales > Orders
Sales	Edit Gift Card Balance	Client profiles	Gift cards: View & edit	Staff can edit gift card balance in the purchaser's client profile
Sales	Edit sales	Sales	Orders: View & edit	Staff can view and edit client sales in Sales, including Orders, Memberships, and Gift Cards.
Sales	Edit sales	Sales	Commission swap on orders	Staff can perform a commission swap on a sales order in Sales > Orders
Sales	Edit sales	Sales	Set clawback for commissions	Staff can select clawback for commission in Sales > Orders
Sales	Edit sales	Sales	Issue refund to a gift card	Staff can issue a refund to a gift card in Sales > Orders
Sales	Edit sales	Sales	Issue refund to account credit	Staff can issue a refund to account credit in Sales
Sales	Edit sales	Sales	Issue membership refund	Staff can issue a refund for a membership sale in Sales
Sales	View Sales	Sales	Orders: View only	Staff can view client sales in Sales, including Orders, Memberships, and Gift Cards.
Sales	View Sales	Sales	View invoices & payment plans	Staff can view invoices and payment plans
Sales	View Sales	Sales	View register drawer	Staff can view current & past cash drawers in Sales > Register
Sales	View Sales	Sales	Count register drawer	Staff can count cash in/out in the register in Sales > Register
Sales	View Sales	Sales	Add pay-in/out funds	Staff can add pay in/out funds to the register in Sales > Register
Sales	Void Orders	Sales	Orders: View, edit & void	Staff can view and edit client sales and void sale orders in Sales > Orders, Memberships, and Gift Cards.
Inventory Management	Purchase Orders	Catalog	Manage purchase orders	Staff can add & edit purchase orders, edit unit cost, receive orders, & export in Manage location > Purchase orders
Marketing	Modify all campaigns	Marketing	Manage marketing campaigns	Staff can create & modify marketing campaigns in Marketing
Marketing	View all campaigns	Marketing	View marketing campaigns	Staff can view marketing campaigns and campaign performance in Marketing
Messages	Register dedicated phone number	Business setup	Register dedicated phone number	Staff can create a dedicated phone number for Messages
Messages	Send messages	Messages	Messages: View & send	Staff can send two-way text messages from Messages and through the text icon in client profile
Messages	Set away status & messages	Messages	Set away status & messages	Staff can set away status and away messages in Messages
Messages	View messages inbox	Messages	Messages: View only	Staff can view the Messages inbox
Forms & Charts	Approve & sign off	Forms & charts	Approve & sign off	Staff can approve & sign off on forms & charts
Forms & Charts	Bypass approval process	Forms & charts	Bypass approval process	Staff can bypass the review process and submit the form
Forms & Charts	Edit documents	Forms & charts	Documents: View & edit	Staff can add & edit forms & charts in client profile & appointment details
Forms & Charts	Modify form & chart templates	Forms & charts	Modify form & chart templates	Staff can add & edit form and chart templates in Manage business > Forms & charts. Includes saving as draft, publishing, unpublishing, and duplicating
Forms & Charts	View document details	Forms & charts	Documents: View details	Staff can view the details of a client's forms, charts & files in client profile & appointment details
Forms & Charts	View document list	Forms & charts	Documents: View list	Staff can view a client's forms, charts, & files in client profile & appointment details
Reports	Mobile app reports	Reports	View mobile reports	Staff can view mobile reports
Reports	View reports for all locations	Reports	View reports for all locations	Staff can view reports
Reports	View reports for assigned locations	Reports	View reports for assigned locations	Staff can view reports
None	IP Restriction flag	Staff	Access login from any IP address	Staff is not subject to IP restrictions set by the business
None	None	Appointments	Own appointments: View details	Staff can view the details of their own appointments in appointment details
None	None	Client profiles	Cards on file: View & add	Staff can add a card on file in the client profile
None	None	Client profiles	Cards on file: View, add & remove	Staff can edit the card on file in the client profile
None	None	Client profiles	Create a new client profile	Staff can create a new client profile in Clients or from a new appointment window
None	None	Client profiles	Client tags: View only	Staff can view client's tags
None	None	Client profiles	Client tags: View & edit	Staff can add & remove tags to a client's profile
None	None	Client profiles	Cards on file: View only	Staff can view a client's saved credit cards in the client profile
None	None	Client profiles	View client vouchers	Staff can view client vouchers in the client profile
None	None	Client profiles	View prepaid product units	Staff can view a client's prepaid product units
None	None	Client profiles	Client name: First name only	Staff can view only a client's first name in client profile
None	None	Staff	Manage staff notification preferences	Staff can manage their own communication preferences. In My settings when logged in as a staff member or viewing a staff profile

FAQs

How New Permissions Work

With the retirement of Business Manager permissions, how to do I make sure the right people can assign permissions to other staff?

To assign a staff member into a permission group, users must have:

All the permissions they need to assign to others enabled for themselves
The “Assign Permission Groups” permission enabled

In other words, users cannot assign permissions they don’t have to another user or themselves.

What happens to people with Business Manager permissions when the new granular permissions launch?

Anyone who had Business Manager permissions will be assigned to all locations, and will have all the same access that they had prior to the launch

Client Portal

Permission groups

Default Roles & Permission Groups