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Account Credit Activity Report

This report expands on the credit activity shown in an individual client’s Wallet by surfacing the same information across your entire business.

C
Written by Cassi Ettman
Updated this week

Overview

This report expands on the credit activity shown in an individual client’s Wallet by surfacing the same information across your entire business. For credit-heavy workflows such as packages, memberships, referrals, or manual adjustments, this report provides the visibility needed to trace activity and support reconciliation.

The report surfaces:

  • When credit was granted or redeemed

  • How the credit was created or used

  • The location tied to each individual event
    The staff member and order number associated with the action

  • The exact amount added or removed from the client's balance

The report does not calculate balances or track the flow of credits over time. Each row is an independent event and is not matched to earlier or future activity.

Default metrics

Metric

Explanation

Date

The date the account credit was granted or redeemed.

Client name

The name of the client associated with the credit activity.

Action

Indicates whether credit was granted or redeemed.

Action source

Shows how the credit activity occurred. This includes orders, memberships, packages, client merges, referrals, direct credit sales, and manual adjustments.

Order number

The order number linked to the credit activity when applicable.

Location name

The location where the credit was granted or redeemed.

Transaction amount

The amount of credit added or removed. Grants appear as positive amounts and redeems appear as (negative amounts).

Manual adjustment

Indicates whether the credit activity was performed manually.

Staff name

The operator linked to this activity when applicable.

Additional metrics

Metric

Explanation

Client ID

The unique ID of the client tied to the credit activity.

Refunded

Indicates whether the credit activity involved a refund.

Source

Shows whether the activity took place through the Boulevard dashboard or the Pro app.

Detail

Additional notes tied to credit activity if applicable.

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