How to set up two-step verification
Two-step verification, also known as two-factor authentication (2FA) or multi-factor authentication (MFA), adds an extra layer of protection to your Boulevard account. When you turn on two-step verification, logging in requires not just your password, but also a one-time security code texted to your phone number. This makes it much harder for anyone else to access your account, even if they know your password. Two-step verification can be turned on business-wide, or for individual staff.
Why use two-step verification?
Stronger account security: Passwords alone can be guessed, stolen, or reused. Two-step verification adds another barrier against unauthorized access.
Protects sensitive client data: As a self-care business, your Boulevard account contains valuable client information and payment details. Two-step verification helps keep that safe.
Reduces risk of fraud: Extra verification prevents attackers from using stolen credentials to log in.
Supports compliance needs: Many businesses, especially medspas, require stronger login security for HIPAA and other data privacy standards.
For Business Admins: Turning on two-step verification for your business
Go to Business settings > Security.
Toggle Two-step verification to On to require it for all employees.
Confirm you’d like to require two-step verification for all employees.
All employees will immediately receive an email notification
Once enabled, every employee will need to set up their own mobile number the next time they log in. They will need a US or Canadian mobile number (+1 country code) that can receive security codes by text.
Turning off two-step verification for your business
Follow the same steps as above to turn off two-step verification for your business.
As an added security measure, any employees that set up two-step verification while it was turned on at the business level will still need to log in using two-step verification. They can turn it off in their individual settings.
For Employees: Setting up two-step verification on your account
Go to your User profile > My settings.
Under your Profile and Personal information, ensure you have a US or Canadian number saved.
3. Scroll to the Two-step verification section and toggle it on.
4. Enter your phone number and click Send code.
5. Enter the 6-digit code you receive by text.
6. Click Verify to finish setup.
Turning off two-step verification for your individual account
Staff can only turn off two-step verification for their accounts if it is not required at the business level.
To turn off two-step verification for your individual account:
Go to your User profile > My settings.
Toggle off two-step authentication
Enter the security code sent to your mobile device
Logging in with two-step verification
From now on:
Sign in with your email and password.
Enter the 6-digit code sent to your phone.
Access your account as usual.
Tips & Troubleshooting
Didn’t get a code? Check your mobile signal and confirm the number is correct.
New phone number? Update it under My settings > Profile > Personal information.