How to set up two-step verification
Two-step verification, also known as two-factor authentication (2FA) or multi-factor authentication (MFA), adds an extra layer of protection to your Boulevard account. When you turn on two-step verification, logging in requires not just your password, but also a one-time security code either texted to your phone number or sent via authentication app. This makes it much harder for anyone else to access your account, even if they know your password. Two-step verification can be turned on business-wide, or for individual staff.
Why use two-step verification?
Stronger account security: Passwords alone can be guessed, stolen, or reused. Two-step verification adds another barrier against unauthorized access.
Protects sensitive client data: As a self-care business, your Boulevard account contains valuable client information and payment details. Two-step verification helps keep that safe.
Reduces risk of fraud: Extra verification prevents attackers from using stolen credentials to log in.
Supports compliance needs: Many businesses, especially medspas, require stronger login security for HIPAA and other data privacy standards.
For Business Admins: Turning on two-step verification for your business
Go to Business settings > Security.
Toggle Two-step verification to On to require it for all employees.
Confirm you’d like to require two-step verification for all employees.
All employees will immediately receive an email notification
Once enabled, every employee will need to set up one of two ways to authenticate upon login:
They can set up with a verification app of their choice (recommended route)
They can enter their mobile number to receive texted verification codes (US or Canadian mobile number (+1) country code required)
Turning off two-step verification for your business
Follow the same steps as above to turn off two-step verification for your business.
For enhanced security, employees who activated two-step verification while it was enabled for the entire business will be required to continue using it for login. They can turn it off in their individual settings as long as it is not required by the business.
For Employees: Setting up two-step verification on your account
Go to your User profile > My settings.
2..Scroll to the Two-step verification section and toggle it on.
3. Select which authentication method you’d like to use for login. If you'd like to receive a text, make sure you have a US or Canada number already on your staff profile. Once you set up a method, you cannot change to a different authentication method.
5. Enter the 6-digit code you receive by text or from your authenticator app
6. Click Verify to finish setup.
Turning off two-step verification for your individual account
Staff can only turn off two-step verification for their accounts if it is not required at the business level.
To turn off two-step verification for your individual account:
Go to your User profile > My settings.
Toggle off two-step authentication
Enter the security code sent to your mobile device or authenticator app
Logging in with two-step verification
From now on:
Sign in with your email and password.
Enter the code sent to your phone or authenticator app
Access your account as usual.
Tips & Troubleshooting
Didn’t get a code? Check your mobile signal and confirm the number is correct.
New phone number? Update it under My settings > Profile > Personal information.
Wondering which authenticator app to use? Boulevard allows you to pick and set up on your own. Google Authenticator app and Okta are the two most popular choices.