Overview
By using the Boulevard Duo app for iPad, you can greet and check-in clients with appointments as well as walk-in guests.
Check-In
The first thing a client will see when they enter your business is the welcome screen on the iPad with the option to Check-In.
2. Clients with confirmed appointments will check in with either the phone number or the email address that they used at the time of booking.
3. Clients see their appointment details and are asked to Confirm and Check-
In.
4. Clients are marked as arrived, their arrival time is recorded, and a notification is
sent to the staff member that they’ve arrived.
Walk-Ins
Enable the Walk-ins feature in your Manage Location settings.
Walk-in clients are able to click Check-In and are asked to enter their email or phone number. If they do not have an appointment scheduled, they are asked to enter more information, and a notification is sent to the front desk.
Walk-in clients appear on the business dashboard in the Front Desk view, and the business has the option to either add a note or assign the walk-in client to an appointment.
Forms
Please note only businesses with the Forms can offer forms via the Boulevard Duo app.
If your business requires forms to be filled out for an appointment, then your clients have the option to complete their forms when they check in via the Boulevard Duo App.
They can then fill out all required fields to submit the form and complete their check-in.
When you review the forms in the client's profile or appointment, it will show a timestamp of when the forms were completed and the client's name.