Schedule Entries Report | Boulevard Support Center

We're excited to bring you an expanded reporting experience. If you don't see the reporting features described below, don't worry—this updated reporting experience will become available to your account over time.

Resource	Link
Schedule Entries Report	https://dashboard.boulevard.io/reports/schedule_entries

Overview

The Schedule Entries report helps you see when your staff are scheduled to work across any time period. It shows each scheduled shift's start and end time along with total hours, so you can confirm shift coverage and review scheduling by staff member or location before the week begins.

Use this report to view shift schedules, plan staffing coverage across the day, and track total scheduled hours per staff member. It's especially useful for checking that workload is distributed evenly across your team, since you can compare shift allocation by staff, role, or location to spot anyone over- or under-scheduled.

Note: This report reflects scheduled shifts only, not booked appointment activity — it shows who is supposed to be working and when, not how the shift was actually filled. It also shows the schedule as it currently stands: cancelled or deleted shifts don't appear, and there's no history of prior edits. A staff member with a split shift (morning and evening on the same day) will show as two separate rows, so their daily total is the sum of both rows, not either one alone.

What this report is best used for

Understand when and why to use this report through common use cases, descriptions, and example questions it can help answer in your day-to-day operations.

Use cases	Description	Example questions this report helps answer
Shift Schedule Visibility	View each staff member’s scheduled working hours, including shift start and end times.	What shifts are scheduled for today? When does each staff member start and end their shift?
Staffing Coverage Planning	Understand how staff coverage is distributed throughout the day to ensure adequate staffing levels.	Do we have enough staff scheduled during peak hours? Are there gaps in coverage during certain times?
Total Hours Tracking	Track total scheduled hours for each staff member across the selected period.	How many hours is each staff member scheduled this week? Who is working the most or least hours?
Workload Distribution	Compare how shifts are distributed across staff, roles, or locations to ensure balanced scheduling.	Is shift allocation evenly distributed across the team? Are certain staff over- or under-scheduled?

Prerequisites

Before using this report, make sure the following are in place. These directly impact whether you can access the report and how accurate the data will be.

Permissions: You must have the appropriate Data & Reporting permissions enabled to see this report: Staff Operations reporting > Schedule & Attendance - Self or Everyone
- If you don’t see the report, check your permissions first - see Reporting Permissions for more information.
Location and Access Scope: What you see in the report depends on your access:
- You’ll only see data for assigned locations
- Row-level access may further limit visible data
- If it looks like data is missing, verify your location assignments and access settings.
Required Setup: For the report to show meaningful data, your time tracking workflows must be set up correctly:
- Timeclock must be enabled in your Manage Location Settings
- Staff clock in and out times must be recorded (via the Professional App or Dashboard)
  - See Time Clock and Timecards for details.
- Time blocks and appointments should be scheduled for each staff member for accurate records.

Default report configuration

See how the report is structured when first opened. Learn what each field represents, how the data is organized, and which fields can be used to filter results.

Group By (default)

The default fields the report is grouped by when you first open it.

Field name	Definition	Example	Filter?
Location Name	Name of the business location where the schedule occurred.	Beverly Hills	Yes
Staff Name	Full name of the staff member.	Aimee Smith	Yes
Schedule ID (hidden in table, shown in exports)	Unique identifier for the schedule entry.	4a018a7d-ed87-41f1-b1f1-7a0944c8082b	No

Columns (default)

The default columns displayed when you first open the report.

Field name	Definition	Example	Filter?
Schedule Date	The date associated with the staff schedule.	May 9, 2026	Yes
Start Time	The local time when the schedule began.	10:00 AM	Yes
End Time	The local time when the schedule ended.	05:00 PM	Yes
Hours Scheduled	Total hours the staff member is scheduled to work.	7.00	No

Customizable fields

Explore the fields you can adjust to tailor the report to your needs. Each field includes a definition, example, and whether it can be used in filtering.

Field name	Definition	Example	Filter?
Location Name	Name of the business location where the schedule occurred.	Beverly Hills	Yes
Staff Name	Full name of the staff member.	Aimee Smith	Yes
Schedule ID	Unique identifier for the schedule entry.	4a018a7d-ed87-41f1-b1f1-7a0944c8082b	No
Schedule Date	The date associated with the staff schedule.	May 9, 2026	Yes
Start Time	The local time when the schedule began.	10:00 AM	Yes
End Time	The local time when the schedule ended.	05:00 PM	Yes
Hours Scheduled	Total hours the staff member is scheduled to work.	7.00	No
Location Group	The location group the business location is associated with, if applicable.	West Coast	Yes
Location ID	Unique identifier for the business location.	ad3b7f59-e6b1-4f3f-9ede-351c1ec9ffbe	No
Location External ID	Identifier for the location from an external system, if provided by the business.	loc-2383bv	No
Staff ID	Unique identifier for the staff member.	056fc857-18ef-44c4-9743-40d5fe68a98a	No
Staff Role Name	Name of the role assigned to the staff member.	Service Provider	Yes
Staff First Name	First name of the staff member.	Aimee	No
Staff Last Name	Last name of the staff member.	Smith	No
Staff Nickname	Informal name used by the staff member in the system.	Aimee	No
Is Staff Active	Flag indicating if the staff member is active (true = active).	TRUE	Yes
Staff Employee ID	Identifier for the staff member from an external system if provided by the business.	EMP123	No
Staff Alternate ID	Alternate Identifier for the staff member if provided by the business.	4000	No
Staff Mobile Number	Mobile phone number of the staff member.	212550012	No
Staff Email	Email address of the staff member.	email@email.com	No
Last Updated At (UTC)	The UTC timestamp when the schedule record was last updated.	2026-04-25 10:01:00 PM	No
Location Tags	Location tags associated with the business location, if available.	California	Yes

Report Caveats

There are a few important caveats and limitations to be aware of when using this report. Use these details to better understand how the data behaves and how to interpret it correctly.

Caveats	Details and Impact
Each row is one scheduled shift, not booked activity	This report shows shifts on the staff schedule: who is supposed to be working and when. It says nothing about how the shift was filled; appointments and time blocks live in the Schedule detail report.
Cancelled or deleted shifts are not included	The report reflects the schedule as it currently stands. Shifts removed from the schedule do not appear, and there is no history of schedule edits.
Split shifts appear as separate rows	A staff member working a morning and evening shift the same day has two rows. Their daily total is the sum of both; per-shift durations are not their day total.
Overnight shifts count on their start date	A shift crossing midnight belongs to its scheduled start date, and its full duration lands on that date's totals.

Use Case Example Configurations

Learn how to set up the report for specific scenarios with practical examples. Follow along to create views that answer common questions and support your workflows.

Use case	Description	How to configure the report
Shift Schedule Visibility	View each staff member’s scheduled working hours, including shift start and end times.	Use default configuration. Filters: Shift date = today; Location Name = the location. Sort by: Staff Name then Shift start time.
Staffing Coverage Planning	Understand how staff coverage is distributed throughout the day to ensure adequate staffing levels.	Use default configuration. Filters: Shift date = the day; Location Name = the location. Sort by: Shift start time and read overlapping shifts as coverage depth; windows with few or no active shifts are the gaps. (Coverage is read visually; no coverage measure exists.)
Total Hours Tracking	Track total scheduled hours for each staff member across the selected period.	Filters: set Shift date to the week. Group by: Location Name, Staff Name. Columns: Duration Hours. Sort by: Duration Hours descending.
Workload Distribution	Compare how shifts are distributed across staff, roles, or locations to ensure balanced scheduling.	Filters: set Shift date to the period. Group by: Location Name, Staff Role Name. Columns: Duration Hours. (Drill to Staff Name grouping within a role to spot individuals out of balance with peers.)