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Membership settings

Settings that apply to all of your memberships at the business-level.

Training BLVD avatar
Written by Training BLVD
Updated this week

When managing your memberships at the business level, there are a few settings you can apply across all your memberships at once.

  • Multi-location management - enable locations to edit a client's membership, regardless of where it was purchased

  • Past due memberships - waive past due membership charges

Client cancellation settings

  • Email cancellation request - clients who try to cancel a membership through the client portal must email your business to request to cancel their membership

  • Click-to-cancel in client portal - clients can cancel their membership through the client portal. Cancellations go into a scheduled state until the client cancellation settings are met

While the FTC’s Click-to-Cancel rule was blocked by a federal appeals court, businesses that sell memberships online should still review their state’s specific regulations to ensure compliance.

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