Navigating Boulevard Academy

All Boulevard trainings are available on-demand and designed to be completed at your own pace. You and your team can access Front of House, Back of House, Reporting, and advanced training materials anytime using the link below:

Training Site: https://www.academy.joinblvd.com/

Boulevard Academy is organized to guide you through onboarding, role-based training, and deeper feature education — all in one place. Use this guide to navigate the site with confidence.

We recommend beginning with the Getting Started video.

This video is designed for everyone on your team and provides a high-level overview of:

Think of this as your foundation. It sets the stage — but the real implementation begins within the role-based courses.

When you click the Courses tab, you’ll be directed to structured onboarding checklists divided by role:

These checklists are curated to ensure each team member learns exactly what they need to succeed in their role.

We strongly recommend reviewing all courses — both Back of House and Front of House.

Suggested order:

This approach ensures you understand both strategy and day-to-day execution.

Front Desk team members should complete the Front Desk checklist, which focuses on daily operations such as:

This training prepares them to confidently manage your calendar and client flow.

Service Providers should focus primarily on Front of House training, including:

This ensures they understand how to navigate their day and provide a seamless client experience.

For medspa partners, we’ve created an advanced training checklist in addition to the role-based courses.

This on-demand series dives deeper into:

If you operate a medical aesthetics business, this section is highly recommended.

The Lessons tab provides quick access to individual lessons included within the courses.

This is especially helpful when:

You can also use the search bar in the top right corner to look up keywords related to the feature you’re trying to learn more about.

The Link & Learn tab provides in-depth, topic-focused training sessions.

These on-demand sessions explore:

Throughout each session, our Education Team shares expert insights and answers commonly asked questions to help you feel confident navigating the platform.

Whether you're looking to streamline operations, improve client experience, or drive more revenue, Link & Learn is designed to support your growth.

If your business is looking for additional support after completing the on-demand training (which we highly recommend), you can request advanced live training through the Custom Training tab.

This option is ideal for:

Advanced live training is available at a rate of $185/hour. To get started, use the inquiry option within the Custom Training tab, and our Education Team will reach out with next steps.

To get the most out of Boulevard Academy:

Completing these trainings ensures your team is aligned, confident, and fully equipped to run and grow your business on Boulevard.