Do I need a chip-card reader to use Boulevard?
You don't. Chip-card readers, like standard USB credit card swipers, act as methods of input for quickly adding credit card details into a transaction. In general, chip-card readers do reduce potential for chargebacks, however chargebacks are well below industry standard through Boulevard. Providing proof of appointment confirmation and capturing the client signature is sufficient evidence for successfully winning disputes.
What if my internet connection goes down?
Not to worry. Boulevard performs routine automatic backups to protect against any loss of data. You can be assured that your data is safe in the event of a power or Internet failure. Cloud-based software is far more likely to have downtime problems and data loss. In the unlikely event that the primary internet connection goes down at your business, you have multiple options. You can buy a cellular link card or use your phone as a gateway. You may also be able to connect to a neighboring Wi-Fi network. Boulevard isn’t restricted to the computer at your front desk; you can access your account on any device that is connected to the Internet.