The Appointment Metrics report is filterable by Referral Source, and details by individual service provider the:
- Hours Scheduled - published work hours
- Hours Booked - hours spent on booked appointments
- Percent Booked - hours booked divided by hours scheduled
- Appointment Count - number of appointments
- Staff Request - appointments that were marked as requested
- Self-booked - appointments that were booked online by clients
- Day-of Booked - appointments booked and performed on the same day
- New Clients - clients new to the business
- New Clients (Requested) - new clients that requested the service provider
- New Clients (Non-Requested) - new clients that did not request the service provider
Example Appointment Metrics Report