Promotion codes are unique codes created by the business that can be given out to your customers. When the customer enters the promo code at the time of booking, their final price will reflect the adjusted price. There are no limits to the amount of promotional codes available. If there are no live promotions, the "Have a Promotion Code?" text will not appear in the customer booking widget.
Fun tip: Create a personal promotion code uniquely for a special customer who you'd really like to dazzle!
Adding a New Promotion Code
- Go to Business Settings ( ) > Promotions > New Promotion
- Enter in the Promotion Title, Promotion Code, and dollar or percent discount
- Click Save
Deleting and Editing a Promotion Code
Note: Deleting a promotion code will make it inactive, however it will still appear in reports and sales.
- Select the specific code in the Promotions list
- Edit details and click Save or
- Click the trash can icon on the bottom left to delete
Using Promotion Codes Online
Once a Promotion is created, the booking widget will show the text: "Have a promotion code?" Once clicked, clients will be given the option to enter and apply the code.
TIP: If a client intended to use a promotion code but did not enter it at the time of booking, the discount can easily be added at the time of checkout. Individual promotion codes cannot be applied by the business.
Viewing Promotion Code Usage
In Reports: Promotion codes show in the Detailed Line Item report under the 'Description' column. You can click the column name to sort by description type and group together the promotion codes that you wish to see.
In Sales: After a discount has been applied to an appointment, hover your mouse over the discounted price to view the title or reason for the promotion. If no reason was given, it will appear as "Discounted". Reasons can be changed after the discount has been added. After checkout, discount reasons will also be viewable in the closed order.
Example Promotion Code in Appointment Details Window
Example Promotion Code in Checkout Window
Example Promotion Code in Closed Order Window