Setting Up Duo App Without a Duo Card Reader
Alexa Stewart avatar
Written by Alexa Stewart
Updated over a week ago

The Boulevard Reception App was the first iPad app used for front desk management before the Boulevard Duo App was released. It runs on old technology, and will no longer be supported starting fall 2022.

If you don’t have a Boulevard Duo card reader, you should still use the Boulevard Duo App to check in clients, complete digital forms, manage walk-ins and collect gratuity for cards on file or swipe transactions.

For the best client experience, upgrade to the Boulevard Duo smart card reader today. If you purchased a Boulevard Duo to process payments, please see Boulevard Duo: Setup.

How to set up Boulevard Duo App on your iPad without a Boulevard Duo smart card reader:

  1. Confirm that your iPad is running on iOS 13 or later (Settings > General > About)

  2. Download the Boulevard Duo App from the App Store on your iPad and open it up

  3. Link your iPad to the Boulevard Dashboard by following the instructions in the Duo App

  4. When you arrive at the screen asking to pair your Duo Chip Reader, select “Skip Step” at the bottom of the screen in light grey (see screenshot below)

  5. Select “Launch Client Experience”

  6. To delete the Boulevard Reception App from your iPad

    1. Navigate to your iPad’s home screen,

    2. Press and hold down the Boulevard Reception App icon

    3. Select “remove app” or “-”

  7. Enjoy the latest and greatest client check-in and check-out experience!

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